JMR Infosystem

Automating your calls via an IVR system not only helps in streamlining your processes but also provides your staff the freedom to focus on other more important activities.

Take your customer experience one notch up with IVR numbers.

What is an IVR number?

IVR number can be easily referred to as the tool for advanced and modern business communication. Where better customer experience has become a priority for most businesses, IVR numbers acts as a major contributor to achieve the goal. Your first ‘hello’ with the customer needs to convey your business professionalism, and this is fulfilled by playing a customized voice message for your callers as they call you on your business phone number. An IVR number with its modern attributes takes your business communication and customer service one-notch up.

Features of IVR number

Automatic call routing

All the incoming calls on your IVR number will be automatically routed to the respective agent/department, basis your caller’s input in the IVR menu. An IVR, hence, brings faster on-call resolution to your customer queries and eliminate the need to transfer calls manually.